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Reverse trials, self-serve revenue, and onboarding questions

Where do you learn to make a banana split?

Sundae school.

🔥 Welcome to PLG Recap of TheProductLed 🔥

I spend all week deep diving into the best PLG LinkedIn posts so you don't have to. Here are my favorites!

1️⃣ Asti Pili

Strategy or Tactic? Tactic

Growth lever = Monetization

Summary

  • A fabulous and quite impressive Reverse Trial creative slide deck explained via Cinderella Story

  • Reverse trials are the new pricing strategy shaping the PLG world by storm. Higher conversion rates!

2️⃣ Nevo Alva

Strategy or Tactic? Strategy

Growth lever = Retention

Summary

  • PLG principle #4, highlighting how "building for openness" is exponentially correlated with retention using Auth0 as an example

  • Auth0's approach was all about making their API built for accessibility

  • Nevo is crushing his PLG principle series

3️⃣ Austin Yang

Strategy or Tactic? Tactic

Growth lever = Retention

Summary

  • Which camp are you in; removing onboarding questions or adding them?

  • "Removing questions makes you lose more than you gain"

  • The "Dark Funnel" is real, check it out!

  • I am so happy Austin brought forward this classical PLG debate for the freemium user.

4️⃣ Momo Ong

Strategy or Tactic? Strategy

Growth lever = Expansion

Summary

  • PLG companies need to convert self-serve users but it's more than just your revenue on the line if you do not figure it out.

  • You will have less data, fewer insights, and fewer expansions!

  • Momo is CEO of Headsup and I really enjoy his content around PLS and PQLs

Strategy or Tactic? Strategy

Growth lever = All of them

Summary

  • PLG companies are trying to scale and adopt PLG at a time when mass layoffs and budget cuts are present.

  • The time for the PLG mindset is being tested, the winners will survive

  • Great thread to engage with as so many leaders are facing this challenge

Thanks for taking the time to stop by today!

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See you next time on TheProductLed PLG Recap.

-Drew

drew teller

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